The handbook to restorative case acceptance

FREE WEBINAR | March 11, 2024 | This session will focus on how to engage effectively with dental patients, both by using good personal communication skills and technology, to increase the likelihood of case acceptance. (1 CE Credit)

Date: March 11, 2024 | 8:00 PM EST / 7:00 PM CST
Duration: 1 Hour
Credits: 1
Cost: Free

It seems too fine a point but it can’t be dismissed: You can’t improve a patient’s health if they don’t agree to the treatment. This session will focus on how to engage effectively with dental patients, both by using good personal communication skills and technology, to increase the likelihood of case acceptance. Dr. Leslie Pasco will share her blueprints toward efficiently using chairside time to nudge the patient into making an informed decision, particularly when it comes to restorative work including implants, crowns, and bridges. Better your patients’ well-being and your bottom line.

Learning Objectives:

  • Learn the one thing dentists do that kills case acceptance and how to avoid it.
  • Understand why some patients do not move forward on the planned treatment and what simple changes can be made to help patients accept the care they need.
  • Examine proper flow of a patient throughout the entire office to create a better patient experience and increased treatment acceptance.
  • Assess how to incorporate the entire team throughout treatment planning steps.

About the Presenter

Dr. Leslie Pasco, the Lifestyle Dentist, is a general dentist of 25 years, practice management consultant, and professional speaker. Always passionate about improving the health and wellness of others, Dr. Leslie’s goal is to make your practice work for you, rather than you working for it. As the dental industry is facing mounting challenges; from rising costs and student loans to complicated insurance claims, today’s dentists are under a lot of stress and it is Dr. Leslie’s goal to decrease the profession’s stress and increase its quality of life.  After graduation and association Dr. Leslie purchased a small practice producing $350,000/year and grew it to over $4 million/year while only working in it less than 50% of the time. She sold the practice, relocated, started a scratch practice and has now recently sold the practice of 10 years to  retire from clinical dentistry and focus on helping the dental profession. She is a University of Pittsburgh School of Dental Medicine graduate, alumni and board member and as a professional speaker she speaks at many dental conventions and private events both live and virtually on subjects like communication, organization and leadership. Personally, she is a wife and mother who loves to cook.

Supported in part through an unrestricted educational grant by:

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Course Includes

  • 1 Lesson
  • Course Certificate
  • CE credit(s): 1

    Course Type: Live Webinar

    Published Date: March 11, 2024

    This continuing education (CE) activity was developed by Endeavor Business Media with no commercial support.

    This course was written for dentists, dental hygienists, and dental assistants, from novice to skilled.

    Educational methods: This course is a self-instructional journal and web activity.

    Provider disclosure: Endeavor Business Media neither has a leadership position nor a commercial interest in any products or services discussed or shared in this educational activity. No manufacturer or third party had any input in the development of the course content.

    Requirements for successful completion: To obtain 1 CE credits for this educational activity, you must pay the required fee, review the material, complete the course evaluation, and obtain an exam score of 70% or higher.

    CE planner disclosure: Laura Winfield, Endeavor Business Media dental group CE coordinator, neither has a leadership nor commercial interest with the products or services discussed in this educational activity. Ms. Winfield can be reached at

    Educational disclaimer: Completing a single continuing education course does not provide enough information to result in the participant being an expert in the field related to the course topic. It is a combination of many educational courses and clinical experience that allows the participant to develop skills and expertise.

    Image authenticity statement: The images in this educational activity have not been altered.

    Scientific integrity statement: Information shared in this CE course is developed from clinical research and represents the most current information available from evidence-based dentistry.

    Known benefits and limitations of the data: The information presented in this educational activity is derived from the data and information contained in the reference section.

    Registration: The cost of this CE course is Free for 1 CE credits.

    Cancellation and refund policy: Any participant who is not 100% satisfied with this course can request a full refund by contacting Endeavor Business Media in writing.

    Provider information:

    Dental Board of California: Provider RP5933. Course registration number CA code: 1-5933-22254. Expires . “This course meets the Dental Board of California’s requirements for 1 units of continuing education.”


    Endeavor Business Media is a nationally approved PACE program provider for FAGD/MAGD credit.
    Approval does not imply acceptance by any regulatory authority or AGD endorsement.
    11/1/2022 to 10/31/2024.
    Provider ID# 320452
    AGD code: 550


    Endeavor Business Media is designated as an approved Provider by the American Academy of Dental Hygiene, Inc. #AADHPNW (January 1, 2022–December 31, 2024). Approval does not imply acceptance by a state or provincial Board of Dentistry. Licensee should maintain this document in the event of an audit. AADH code:


    Endeavor Business Media is an ADA CERP–recognized provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of dental continuing education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    Concerns or complaints about a CE provider may be directed to the provider or to CERP at



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