DE PPM 2016 COURSE OBJECTIVES: Learn how to: 1. Avoid the most common hiring mistakes 2. Hire for attitude and compatibility within the practice 3. Perform better interviews 4. Discover the value and power of behavioral based questions 5. Conduct an eﬀective, 6-step, liability free, reference checking procedure 6. Avoid protected classes claims 7. Ensure documentation to protect and defend your actions COURSE DESCRIPTION: In the beginning, it’s recruitment. No management function is more critical than the ability to hire, train, motivate, and eﬀectively manage qualiﬁed and competent people. In the end, it’s termination (hopefully not too often). Today, ending employment carries many risks when not done correctly. In between, is eﬀective staﬀ/team management to reduce the risks when termination becomes necessary. So let’s do a better job of getting the right people the ﬁrst time and a better job of protecting yourself when the situation calls for termination. The beneﬁts include a decrease in stress, staﬀ turnover and labor- related problems.