The Untold Secrets of Managing Dentinal Hypersensitivity

This course will review the etiology and prevalence of dentinal hypersensitivity, as well as discussing clinical management strategies, current treatment modalities, highlighting effective at-home and in-office therapies.

3 CE Credits

A peer-reviewed course written by Joy D. Void Holmes, DHSc, BSDH, RDH


Dentinal hypersensitivity (DH) is a common dental condition that affects a majority of the population, and despite extensive investigation, this disorder remains underdiagnosed, underreported, and undertreated. Dentinal hypersensitivity impacts quality of life and emotional well-being. Patients experiencing DH can also suffer from physical and psychological problems. Clinical management of DH is possible. This article will review the etiology and prevalence of dentinal hypersensitivity while examining causative factors of the condition. Clinical management strategies will be discussed along with current treatment modalities, highlighting effective at-home and in-office therapies.

“The Untold Secrets of Managing Dentinal Hypersensitivity” Educational objectives

At the conclusion of this course, the dental practitioner will be able to:

  • Examine the etiology and prevalence of dentinal hypersensitivity
  • Recognize contributing factors of dentinal hypersensitivity
  • Discuss clinical management of dentinal hypersensitivity
  • Describe the latest technological advancements in dentinal hypersensitivity treatment modalities along with their mechanism of action
  • Help patients manage dentinal hypersensitivity with home-use products and in-office therapies while providing them with instant and long-term relief from pain

Dentinal hypersensitivity

Joy D. Void-Holmes, BSDH, DHSc, RDH, holds a doctor of health science degree from Nova Southeastern University and is a registered dental hygienist with over 25 years of clinical experience in private practice. She is founder of Dr. Joy, RDH, and creator of the Dental Hygiene Student Planner. Dr. Void-Holmes is program chair for Fortis College Landover Dental Hygiene Program and holds a faculty position at the American Denturist School. She serves as a professional educator and professional relations consultant for WaterPik. Dr. Void-Holmes is a professional speaker and published author. She has presented continuing education courses nationally and internationally in the areas of instrumentation, ultrasonics, infection control, nutrition and biochemistry, cultural diversity and inclusion, silver diamine fluoride, and glass ionomers along with her signature keynote, Confidence and Courage. She serves as a consultant examiner for the CDCA, board member for the Maryland State Board of Dental Examiners, and chair for the American Dental Hygienists’ Association’s Committee on Inclusion, Diversity, Equity, and Access (IDEA). Dr. Void-Holmes is an active member of the American Academy of Dental Hygienists, the American Dental Education Association, and the Maryland Dental Action Coalition.

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Course Includes

  • 9 Lessons
  • 1 Test
  • Course Certificate
  • CE credit(s): 3

    Course Type: Written

    Published Date: August 2021

    This continuing education (CE) activity was developed by Endeavor Business Media with no commercial support.

    This course was written for dentists, dental hygienists, and dental assistants, from novice to skilled.

    Educational methods: This course is a self-instructional journal and web activity.

    Provider disclosure: Endeavor Business Media neither has a leadership position nor a commercial interest in any products or services discussed or shared in this educational activity. No manufacturer or third party had any input in the development of the course content.

    Requirements for successful completion: To obtain 3 CE credits for this educational activity, you must pay the required fee, review the material, complete the course evaluation, and obtain an exam score of 70% or higher.

    CE planner disclosure: Laura Winfield, Endeavor Business Media dental group CE coordinator, neither has a leadership nor commercial interest with the products or services discussed in this educational activity. Ms. Winfield can be reached at

    Educational disclaimer: Completing a single continuing education course does not provide enough information to result in the participant being an expert in the field related to the course topic. It is a combination of many educational courses and clinical experience that allows the participant to develop skills and expertise.

    Image authenticity statement: The images in this educational activity have not been altered.

    Scientific integrity statement: Information shared in this CE course is developed from clinical research and represents the most current information available from evidence-based dentistry.

    Known benefits and limitations of the data: The information presented in this educational activity is derived from the data and information contained in the reference section.

    Registration: The cost of this CE course is $39.00 for 3 CE credits.

    Cancellation and refund policy: Any participant who is not 100% satisfied with this course can request a full refund by contacting Endeavor Business Media in writing.

    Provider information:

    Dental Board of California: Provider RP5933. Course registration number CA code: 03-5933-21075. Expires July 2024. “This course meets the Dental Board of California’s requirements for 3 units of continuing education.”


    Endeavor Business Media is a nationally approved PACE program provider for FAGD/MAGD credit.
    Approval does not imply acceptance by any regulatory authority or AGD endorsement.
    11/1/2022 to 10/31/2024.
    Provider ID# 320452
    AGD code: 161


    Endeavor Business Media is designated as an approved Provider by the American Academy of Dental Hygiene, Inc. #AADHPNW (January 1, 2022–December 31, 2024). Approval does not imply acceptance by a state or provincial Board of Dentistry. Licensee should maintain this document in the event of an audit. AADH code:


    Endeavor Business Media is an ADA CERP–recognized provider.

    ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of dental continuing education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

    Concerns or complaints about a CE provider may be directed to the provider or to CERP at



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