1. Articulate what patient centered care is and how it impacts health outcomes 2. Describe what health literacy is and its impact on health outcomes 3. Describe two actions they will take to make their clinic/office more health literate 4. Define how people in the dependent adult population are often times dying from dirty teeth 5. State why teaching care teams about brushing and flossing dependent adults teeth does not translate to improved oral health of this population
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