Dental practice owners are working too many hours and struggle with growing the practice without sacrificing more personal time. As the dental industry changes, we are feeling stresses from student loan debt and insurance billing to struggles with budgeting, cash flow and retirement planning. From late nights in the office and missed dinners with family, to the stress of never-ending administrative tasks, many are starting to realize this is not the life or the freedom they set out for when they started their practice. Yet, it doesn’t have to be that way.

Join Jaime Staley, CPA, MSA, partner at PJS & Co. CPAs and dental industry focused advisor as she shares the 3 ways her dental clients have successfully increased production and profitability while also improving their lifestyle. While some provide philosophical and/or unproven answers, Jaime shares what decades of helping business owners get results has taught her about getting higher profit and more time for what you enjoy doing.

Educational Objectives:

1. Learn why CAD/CAM and the 9.3 μm CO2 laser is a perfect combination for same-day dentistry
2. Discover how using the 9.3 μm CO2 laser improves scanning clarity and can eliminate the need for packing cord
3. Understand the science behind the laser’s efficient cutting
4. Learn about reliably anesthesia-free applications for osseous, hard, and soft tissues

The 9.3 μm CO2 laser cuts enamel, dentin, decayed hard tissue, and bone at drill speed and without anesthesia. It also enables soft tissue procedures that are blood-free and suture-free with minimal post-op discomfort and remarkably rapid healing. This all-tissue laser can take your CAD/CAM practice to the next level by making you more efficient, allowing you to perform procedures you previously referred out, enabling better clinical outcomes and dramatically increasing new patient flow.

Educational Objectives:

1. Learn why CAD/CAM and the 9.3 μm CO2 laser is a perfect combination for same-day dentistry
2. Discover how using the 9.3 μm CO2 laser improves scanning clarity and can eliminate the need for packing cord
3. Understand the science behind the laser’s efficient cutting
4. Learn about reliably anesthesia-free applications for osseous, hard, and soft tissues

This webinar was the fifth of five presentations delivered as part of the GC America World Tour - USA Symposium entitled "Minimal Techniques to Maximize Esthetic and Functional Restorations." This program was presented by Pamela Maragliano-Muniz, DMD. Dr. Maragliano-Muniz, is the editorial director for DentistIQ.com Pearls for Your Practice and faculty member at Tufts University School of Dental Medicine. She also is an international lecturer and maintains a private practice in Salem, MA. After Dr. Maragliano-Muniz's presentation questions from the audience were address in a live Q&A session.

Educational Objectives:

• Gain practical tips for identifying high risk patients and implementing caries management protocols into everyday practice
• Learn a practical and predictable approach for aesthetic composite restorations
• Learn when to consider indirect vs. direct restorations

This webinar was the second of five presentations delivered as part of the GC America World Tour - USA Symposium entitled "Minimal Techniques to Maximize Esthetic and Functional Restorations." This program was presented by Brian B. Novy, DDS, FICD, FADI, FACD. Dr. Novy is the Chief Dental Officer at the Alliance Dental Center in Quincy, Massachusetts, and holds faculty appointments at three dental schools. He served on the ADA Council of Scientific Affairs 2011-2014 and was chair of the CAMBRA Coalition. After Dr. Novy's presentation questions from the audience were address in a live Q&A session.

Educational Objectives:

• Improve prognosis for restorative treatment
• Apply evidence-based therapy to treat/control disease
• Practice Pro-dependent Cariology

Rheumatoid arthritis (RA) is an inflammatory arthritis affecting 1.3 million individuals in the United States. RA symptoms are due to an autoimmune response that leads to joint damage and significant societal burden related to patient discomfort and treatment costs. Several studies have indicated patients with RA have an increased prevalence of periodontal disease than those without RA or with other forms of arthritis. Current understanding of the pathogenesis of RA lacks a clear picture of the autoantibody response and its potential initiators, particularly specific serum antibodies directed to citrullinated peptides, which are associated with smoking, disease severity, periodontal disease, and microbiota. Additionally, the underlying mechanisms of bone resorption and synovial inflammation are similar to the pathogenesis of periodontitis. These common pathologic processes, shared risk factors, and potential initiating role of periodontal bacteria highlight the need for interprofessional management of patients with RA and periodontitis.

This course seeks to improve the dental care provider’s understanding of the interaction between periodontal disease and RA as well as aid in the clinical decision making to care for patients with RA in a dental setting.

This webinar was the fourth of five presentations delivered as part of the GC America World Tour - USA Symposium entitled "Minimal Techniques to Maximize Esthetic and Functional Restorations." This program was presented by Joshua Austin, DDS . Dr. Austin is an editorial director and columnist for Dental Economics, focusing on dental products and technology. He also maintains a full-time restorative private practice in San Antonio, TX. After Dr. Austin's presentation questions from the audience were address in a live Q&A session.

Educational Objectives:

• Identify cases and indications for use of glass ionomer and glass hybrids
• Review the advantages of using glass ionomer and glass hybrids as a direct restorative material
• Understand, thoroughly, the technique and directions for the use of glass ionomer restoratives

The COVID-19 pandemic has necessitated modifications to existing operations for dental practices throughout the U.S. Providers are tasked with reducing unnecessary contact at every point of care to meet heightened patient expectations for safety and efficiency, while simultaneously searching for immediate solutions to recover lost revenue from the slowdown in operations. Learn how to make rapid and effective improvements to your practice operations to enhance safety for both staff and patients while also maximizing patient payments, for a return to business sooner.

MOST DOCTORS THINK, “I tell the patient what they need and they get it.” But a funny thing happens when patients leave the operatory and walk to the parking lot. The clearly established “need” starts to fade from memory. This is just one reason why case acceptance is lower than most doctors would like.

According to a Unified Smiles survey, the national average for case acceptance is between 55% and 60%, a far cry from most dentists’ expectations. This webinar will provide SIMPLE and EASY ways to increase your case acceptance.

Educational Objectives:

• How to Track Case Acceptance and What to Do with the Results
• Identifying your Patient’s Value System and Using it to Overcome Objections
• How to Facilitate an Effective Patient Handoff
• Inform Before You Perform!

Educational Support Provided By: United Smiles

In moments where we are forced to shut down our facilities or even in the moments we get to take a vacation, we need to know how to prepare our office.  There are specific protocols to make sure our equipment is ready to go when we return, our waterlines are still considered safe to treat patients, and the surfaces in our offices are clean and disinfected.  Developing a standard operating procedure for a facility shutdown would be advantageous.  We will discuss some areas you can assess as a jumping off point for your facility shutdown SOP.

Significant changes to the way dentistry is practiced have been set in motion by two influential factors — science and evidence-based decision-making. Accurate evidence-based diagnosis is the best method to determine appropriate treatment. The question often asked is if dental or medical insurance will cover important care. Determining and documenting dental-medical necessity is the basis for all successful dental and medical coding. During this 90-minute session participants will learn the steps of determining dental-medical necessity to optimize dental benefits and medical-dental cross-coding.

Objectives:

Understand the metrics current CDT codes provides in decision-making and profitability
How to write concise Twitter-style dental-medical necessity narrative
Select the most accurate ICD-10 medical codes for use on dental claims to optimize payment and medical cross-coding

Educational Support Provided By: Lighthouse

Lighthouse: Championing Small Businesses Since 2002

We speak with hundreds of our customers every day so we know: When it’s your business, every minute and every dollar counts. That’s why the entire Lighthouse 360 team is dedicated to giving our 11,000+ customers the tools and support they need to succeed.

For more information contact:

Hannah Piland
512-774-7654
hannah.piland@lighthousepmg.com

In this insightful presentation, Dr. Roger P Levin will review the major transformations that are reshaping dentistry and how they will impact today’s practices. Using data from the Levin Group Data Center and the Dental Economics/Levin Group Annual Practice Survey, Dr. Levin will also highlight key scenarios and opportunities for dental practices to remain highly successful. In the second part of his presentation, he will reveal the 8 most important actions that every dental practice should immediately implement in order to maintain long-term success and higher production.

Educational support provided by: CareCredit

About Care Credit: When patients have a patient portion, your team can save the day and fill the schedule by letting them know you have the CareCredit credit card as a financing option — before cost can become a barrier to care. It’s a super easy and super powerful way to help more patients get care.

Ready to add CareCredit? Call 866-246-6401 or visit online at: www.carecredit.com

Getting patients to accept the care which we, as practitioners, know can benefit them is one of the most challenging, and sometimes frustrating, parts of being a dentist. Our treatment may be fantastic, we may have invested the time for a thorough and well thought-out diagnosis, but until the patient says “yes,” our efforts remain fruitless. And often, the barriers which stand in the way of patient acceptance can be hidden or vague. This webinar will help to identify how patient education can preemptively remove barriers which come up during treatment plan presentation, discuss how to identify and approach patient objections and learn about conflict management to address objections when they arise.

What story about you are they telling? During this program, we will discuss the psychology of internet reviews. We will review how our prospective patients feel about them and what literature is available from academia. A thorough discussion of which websites are most important and impactful for dental practices will occur. The group will also review the systems and scripting needed to incorporate into our practices to ensure success in getting our patients to leave positive reviews. A significant portion of the program will also be devoted to how we should handle responding to a negative review should one occur. This fast-paced, enlightening program is sure to help demystify the world of online reviews in fun & casual manner! Dental team involvement is highly recommended for this program.

Educational support provided by: Henry Schein One

About Henry Schein One: In today’s crowded dental marketplace, keeping the patients you already have, attracting new patients, and differentiating from the competition is more critical than ever. This requires precise and effective marketing, using multiple activities across different channels. Take the 5-minute Practice Marketing Assessment to identify marketing opportunities your practice might be missing out on. https://assessment.henryscheinone.com/?utm_source=dental-economics&utm_medium=email&utm_campaign=practicemarketingassessment&utm_content=june2019&tname=

For more information please contact: Henry Schein One at 833.471.7253 

Selecting the right composite for every clinical indication doesn't always have to be complicated and time consuming. This webcast will describe the technology behind a single-shade composite compared to composites with multiple shade options. The various classifications of composites will be described and techniques to achieve predictable aesthetic restorations will be demonstrated.

Eductional Objectives:

• Describe the difference between structural and chemical color technology in composite materials
• Recognize the various indications for each classification of composite
• Learn a technique using a single shade composite system for anterior restorations
• Learn a technique to select the correct composite for predictable aesthetic results

Educational Support Provided By: Tokuyama

Silver Diamine Fluoride (SDF) is a revolutionary approach to combating caries in a non-invasive manner. Following a widely publicized 2016 feature in the New York Times, there has been tremendous interest surrounding the use of SDF from patients and dentists. In October 2018, the ADA released its first ever evidence based clinical practice guideline for nonrestorative treatments for carious lesions, including SDF. Learn the principles of case selection, informed consent, treatment planning, and a clinical protocol for SDF. Find out how offering minimally-invasive options like SDF can attract new patients, improve patient satisfaction, and increase internal marketing and word of mouth referrals to your practice.

Eductional Objectives:

• Describe the evidence for using SDF to treat and prevent dental caries
• Review informed consent, coding, and billing of SDF
• Describe case selection, materials, and a clinical protocol for SDF

Educational Support Provided By: Elevate Oral Care

Today, close to 20% of the dental industry is operated by DSOs and it’s expanding rapidly: DSOs grow at an annualized growth rate of 13% while single offices are shrinking 7% each year. Single office owners are feeling the pressure on their market share -- but also seeing the opportunity. They don’t want to be a part of corporate dentistry and are hungry to grow on their own. The problem is, many launch into growth and then quickly tumble back down. They don’t know what to expect when they buy or build that second, third, fourth office. Who to hire? How to hold them accountable? What business model - partner/no partners, branded/non-branded, acquisitions/denovos? If you think you’re ready to grow, come learn what you’ll need to know before you embark on the DSO journey. What are the most common pitfalls and how do you avoid them? What tools will you need to develop and thrive? Learn the answers from an industry veteran who has grown, led and sold multiple group practices over a 20 year career.

Educational Support Provided By: Scheduling Institute

Scheduling Institute: Dentistry’s Most Experienced Team Training & Coaching Company 
Scheduling Institute exists to grow private dental practices into thriving businesses that can be kept for a lifetime of revenue or sold for maximum value. 
To learn more about how SI can help you: Go to www.SchedulingInstitute.com & Take the 5 Star Challenge, or Call (833-230-5654)

Obstructive Sleep Apnea and Sleep Disorder Breathing are now recognized to be a leading cause of a number of health related issues affecting our patients.  As dentist it is not only important to understand the etiology of Obstructive Sleep Apnea, but it is also important to understand the effects that it has on the overall health of our patients.  Lack of sleep has a major impact on the nervous system, especially the brain.   Through this program you will learn how sleep disorder breathing can impact the autonomic nervous system and the effect that it has on brain and glial lymphatic system.  The program will also discuss various treatment options for patients related their diagnosis of Sleep Disorder Breathing or Obstructive Sleep Apnea and how you can incorporate these into your practice.

Educational Support Provided By: Carestream Dental