Acquire New Patients and Drive Revenue by Managing Your Online Reputation

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Claiming CE Credits

To receive CE credits, participants must review the program materials in their entirety and complete the online post examination and evaluation with a score of 70% or better.

System Hardware/Software and Internet Connection Requirements

The following information is provided for your reference in conjunction with review of this program.

General System and Internet Requirements:  Speakers or Headphones, High Speed Internet connection, Wireless 3G and 4G,
Web browsers: Internet Explorer 7.x or higher, Firefox 4.x or higher, Safari 2.x or higher and Chrome.

Operating Systems:  Windows 2000 or higher, (MS Surface and other MS mobile devices compatible), MAC OSX 10.3 or higher, Mac iOS 5.0 or higher (iPad, iPhone compatible), Android 4.3 or higher (most Android mobile devices compatible).

Effective Date: December 13, 2017
Expiration Date: December 12, 2020
Format: Self Instructional - Audio Visual Voice-Over with Slides
Credits: One (1) AGD PACE
Estimated Completion Time: 1 hour

Original broadcast supported through an unrestricted educational grant provided by Podium

When it comes to dentistry, potential patients have a lot of choices, so being able to set yourself apart from the competition is a must.

The easiest way to set yourself apart is by building and optimizing your presence on the sites that matter most to your patients like Google and Facebook. Now, more than ever, people are turning to these sites to find out which dentists are best for them.

In this webinar, you will be provided with the tips and tricks you need to improve your online reputation to help patients find and choose your practice when they need it.

Educational Objectives

Upon completion of this CE activity attendee will be able to:

  1. Understand why online reviews are important
  2. Learn how to determine which review sites matter most
  3. Learn best practices for improving your practice's online presence


Nathaniel Hancock

Nathaniel Hancock
VP of Sales, Podium

Nathaniel is responsible for business development and sales at Podium. With over 13 years of relationship based sales experience in both B2B and B2C sales, Nathaniel has demonstrated success driving multimillion-dollar sales growth at multiple organizations. He has expertise in Social Media Marketing and has presented at over 100 various marketing and recruitment related conferences throughout the world.

Matt Boyce

Matt Boyce
Marketing Director, Podium

Matt Boyce heads up the demand generation department at Podium, a SaaS platform that helps businesses influence purchase decisions by streamlining the collection and management of online reviews. Matt received his BA in Communications from Brigham Young University and has a wealth of knowledge in digital marketing from his time working at Adobe and Lilly.

Target Audience

The target audience for this course is Dentists and Other Dental Professionals

Recognition and Credits

Continuing education credits awarded for participating in the CE activity may or may not apply toward license renewal or specific license requirements in all states. It is the responsibility of each participant to verify the requirements of his/her state licensing board(s).

AGD PACE LogoThe PennWell Corporation is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing dental education programs of this program provider are accepted by the AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from (11/1/2015) to (12/31/2019) Provider ID# 320452.

PennWell Corporation is an American Academy of Dental Hygiene (AADH) approved provider, January 1, 2017-December 31, 2018.

Dental Board of California: Provider 4527, course registration number 01-4527-15245.
“This course meets the Dental Board of California’s requirements for 1 unit of continuing education.”

Requirements For Successful Completion

To receive credit for your participation in this webinar you will be required to complete the online program examination. To complete the online examination participants must be registered and signed-in to this website and have reviewed the program in its entirety. At the end of the program a link will be provided directing you to the program course exam. Once completed and submitted an immediate grade report will be displayed. All participants scoring at least 70% on the examination will receive a CE Verification Form verifying 1 CE credits. Verification forms may be viewed and printed immediately as well as accessed anytime in the future (24/7) from within the user records page of this website.

Not enough time to complete your online examination? No problem, online examinations may be completed anytime during the effective period of the program. Participants requiring more time to complete an examination may return to this website, sign-in and complete the online examination.

Disclosure Declaration

Presenters Disclosures: Both Mr. Hancock and Mr. Boyce disclose that they do have leadership and/or financial relationship to disclose related to this continuing dental education activity.

Commercial Support: This course was developed with commercial support provided by Podium.

Provider Disclosure: PennWell Corporation’s Dental Division does not have a leadership or financial/commercial interest in any products or services discussed or shared in any of the educational activities presented.

CE Planner Disclosure: Craig Dickson, VP & Group Publishing Director, has no relevant financial interest which may create a conflict of interest related to the DE Study Club. Heather Hodges, Conference Manager, has no relevant financial interest which may create a conflict of interest related to this activity.

Provider Contact Information: Heather Hodges, Conference Manager, or direct at 918-832-9317.

Image Authenticity: No images in this educational activity have been modified or altered.

Scientific Basis: All content has been derived from references listed and/or the author’s clinical experience.

Known Benefits and Limitations: Information presented in this educational activity represents best practices in evidenced based dentistry with potential benefit for the patient and clinician. No off label or experimental treatments are discussed.

Educational Disclaimer: Completing a single continuing education course does not provide enough information to result in the participant being an expert in the field related to the course topic. It is a combination of many educational courses and clinical experience that allows the participant to develop skills and expertise.